I want to cancel my order.
Cancellations must be made within 24 hours of placing your order. Should you wish to cancel your order post this time period, please send your request to our Customer Service team and we will try our best to fulfil your request.
Can I return my order?
The return policy of any ordered product varies depending on brand, customisation & several other factors. Please refer to the product page to check if your product is eligible for return.
To arrange your return, simply sign in to your account and go to Orders & Returns. Once you have found your order, click 'Start a return'. If you don’t have an account, you can reach out to our customer support team.
It may take up to 2-5 days to have the product collected, depending upon your area code. Your refund processing takes up to 7-10 days post receiving your product.
I received the wrong product!
If you believe you have received the wrong item in your order, please contact our Customer Service team so we can resolve the issue. We kindly as you to provide as much information as possible upon contact.
My product has arrived damaged.
If you believe that you have received a faulty or damaged item, please contact our Customer Service team with your order number, images of the item, and any other details you deem may be relevant.
Once we have received your query, our Customer Service team will be able to further assist you.
